2023 EMPLOYEE OF THE YEAR

PCV Murcor is pleased to announce that Mario Burelle has been named the 2023 Employee of the Year.

Mario, a QC Escalations and Commercial Analyst IV, manages the dispute process deftly while also advising on the files that are escalated highly or more complex. With each shift, he quietly works across groups, handling escalations and offering assistance in resolving whatever situation is at hand. Regardless of the intensity of the escalation, Mario maintains a positive, good-natured approach.

The review managers trust his judgment in resolving client concerns, and Mario is often the first person that the review managers and clients will contact with their concerns.

Finally, Mario handles escalations involving our vendor panel. He manages these skillfully by maintaining a professional attitude while striking the right balance of empathy and persistence with a positive attitude.

Mario’s ability to masterfully handle any situation thrown his way illustrates why he is our 2023 Employee of the Year.

Thank you, Mario, for your continued support and commitment to the team!